Shipping policy

SHIPPING POLICY

Last updated: July 2026

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer delivery across the United Kingdom. Standard delivery typically takes 3-5 business days. Express delivery options may be available at checkout.

Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Direct Fabric Warehouse is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Direct Fabric Warehouse is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Information
For shipping enquiries, please contact us at:
Email: info@directfabricwarehouse.co.uk
Phone: 0116 251 2423